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خشونت علیه پرسنل پرستاری در بخش های اورژانس غیرروانپزشکی
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جواد سلیمی   ، لیلا اعزازی اردی ، مژگان کاربخش داوری 1 |
| 1- ، mkarbakh@sina.tums.ac.ir |
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چکیده: (17171 مشاهده) |
| Abstract
Background & Aim: Violence against health staff is a widespread problem occurring in different ways and has
multiple consequences on health personnel, health systems and even patient care. Emergency Department (ED)
personnel especially nursing staff have a higher risk of being exposed to violence, but due to the lack of any recording
and reporting system of such incidents, the history of related studies in our country is limited. This exploratory study
was conducted in EDs of three major hospitals of Tehran University of medical sciences in 2004, in order to determine
the frequency of violence against nursing staff.
Materials & Methods: Data of this cross sectional study were retrieved by questionnaire from 136 nurses working
in the ED of three hospitals, Imam-Khomeini, Shariati and Sina. The questionnaire consisted of questions on sociodemographics,
previous experience of different types of violence and its reporting. Data were analyzed using statistical
software (SPSS) version 11.5.
Results: Of study participants, 66.9% were female and 31.6% were male. The overall experience of violence was
rather high (98.6%): 97.8% verbal violence, 39.7% physical violence and 86% other types of violence.
Reporting of physical violence was more than the other types. The reasons of underreporting of violence according
to the participants were belief in inefficacy of any actions in this regard and their intentions for not magnifying the
incident in the workplace. Most of the nurses believed that the possible explanations for the violence incidents they
faced were prolonged waiting time in ED, high direct costs, inadequate health insurance, and finally inadequate
number of personnel in ED. A majority of nurses had worries about being assaulted in the ER in the future (91.1%).
Conclusion: Exposure to violence especially verbal violence among nurses working in EDs is high, but despite
the high prevalence of worrying about reoccurrence of violence, most of the cases remain unreported and don’t result
in a legal action. It seems that arrangement of systematic educational courses concerning prevention of violence
and conflict resolution for ER staff, empowerment of security systems like guards, adoption of strategies to support
assaulted staff and take effective legislative actions against aggression and violence in the health systems may be
effective to reduce the burden problem. |
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متن کامل [PDF 239 kb]
(1861 دریافت)
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نوع مقاله: مقاله پژوهشی |
دریافت: 1387/7/6 | پذیرش: 1397/1/9 | انتشار الکترونیک: 1397/1/9
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| ارسال پیام به نویسنده مسئول |
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